Published in Towards Data Science·PinnedHidden gems in AI deploymentsThings that are critical to your success in deploying AI — Since 2014, I’ve been leading and advising teams to design and deliver AI-powered solutions from concept to production. While the technology has evolved significantly, the recipe for delivery has largely remained the same. I want to share some best practices and critical aspects that are often underestimated or overlooked. …Artifical Intelligence6 min read
Jan 21, 2021Key ingredients to a successful partnershipHow to win together — In a previous blog, I explained why partnerships are critical to the success of organizations who want to continuously scale. However, there are some recipes to follow to achieve success. …Partnerships4 min read
Published in Towards Data Science·Jan 8, 2021Where do I start with AI?Entering the world of artificial intelligence — Over the last 7+ years, I've worked with many leaders who were looking to embark on their first AI journey. Most of them did not know how or where to start. Some thought they did. In order for your business to realize the gains possible using AI, you need to…Artificial Intelligence5 min read
Published in IBM Data Science in Practice·Aug 3, 2020Multilingual Management with Watson AssistantIt is very common to implement a conversational assistant in multiple languages. Let’s say you have built a customer service assistant. One of the requirements may be to support additional languages, such as Arabic and Spanish, to accommodate your customer base. Often, I am asked how best to manage multiple…Ibm Watson Ai5 min read
Published in IBM Data Science in Practice·Feb 27, 2020Document Governance with Watson Discovery for Watson AssistantYou have many teams or roles within your organization. They all are using the same virtual assistant to get answers to their questions. Your virtual assistant handles common dialog and FAQs for all your teams. Yet, you need to ensure that each team is getting the correct answers, from the…Machine Learning6 min read
Jan 30, 2020Why Strategic Partnerships Have Become Critical To All OrganizationsWhy are Strategic Partnerships Critical? We have entered a new era in the business world — the era of strategic partnerships. While partnerships have been happening for decades, there has been a boom over the last 5 years. Direct competitors have been partnering and collaborating for a mutual benefit. Alliances we thought we would never…Partnerships4 min read
Dec 12, 2019Improve Your Sales & Product with this Watson AI PatternMany organizations struggle with both identifying and prioritizing what sales leads to pursue. Where do you start when you have a large stack of leads to go through? What do you when your leads have gone cold? For Product Leaders, it's often a challenge to get a broad spectrum of…Machine Learning7 min read
Published in IBM Watson Assistant·Oct 31, 2019How to Integrate IBM Watson Assistant with Salesforce’s Einstein Bot to enhance your conversational solutionThere are many reasons why you would want to leverage Watson Assistant to make your Einstein Bot “better”. In a previous blog, I spoke to just some of the key reasons why you would need to do so. …Watson Assistant6 min read
Published in IBM Watson Assistant·Oct 16, 2019ServiceNow Integrates with IBM WatsonLast month, ServiceNow rolled out their latest release (New York) and unveiled a new integration to IBM Watson Assistant for their Virtual Agent. This integration allows any ServiceNow customer to leverage the advanced dialog and AI capabilities of Watson to enhance their ServiceNow Virtual Agent experience. You can view my…Artificial Intelligence2 min read
Jun 20, 2019Watson & Einstein — AI Explained“How do Watson & Einstein Work Together?” That is the most popular question I’ve received over the last year+. Another popular question is “When do I use Watson and when do I use Einstein?” There is no one single answer as it all depends on your use case. …Artificial Intelligence4 min read
